Director of Patient Enrollment & Community Engagement Job at Equity Medical, West Virginia

  • Equity Medical
  • West Virginia

Job Description

Job Description

About Equity Medical \n

Equity Medical (EM) is a tightly integrated, rapidly growing, founder-owned site network providing high performance Phase IA-IV clinical research across all non-oncology therapeutic areas, purpose-built to deliver clinical trial access to diverse and underrepresented populations. Equity Medical's stated goal is to become a nationally recognized brand name synonymous with equitable and high quality clinical research. With an expanding footprint of six current locations across New York, Tennessee, and Kentucky, we partner with top-tier pharmaceutical sponsors and CROs to execute complex Phase IA-IV trials across dermatology, allergy/immunology, respiratory, infectious disease, rheumatology, neurology, metabolic, first-in-human, and more.

The Role \n

The Director of Patient Enrollment and Community Engagement will lead patient enrollment, retention, and community outreach across the Equity Medical network. As such, this role's remit covers recruitment operations, referral partnerships with health systems and community providers, recruiter performance, our mobile research units, and all enrollment-based KPIs from first patient contact through randomization.

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This role reports to the Chief Commercial Officer and works in close partnership with the Director of Marketing and Recruitment.

Key Responsibilities \n

Referral Partnerships:

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Build Equity Medical's referral partnerships with health systems, hospital departments, urgent care groups, emergency departments, and independent practices. Design partnerships that deliver real value to partners, including patients returned to their care, investigator roles for their physicians, IRB-approved EHR pre-screening, and care access for uninsured patients, while ensuring full compliance with anti-kickback, Stark, and HIPAA requirements.

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Recruiter Performance & Coaching:

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Lead and coach the patient recruitment and call center team across the network. Set standards for speed-to-lead, contact attempts, pre-screening, and scheduling, and drive measurable gains in conversion at every stage of the funnel.

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Mobile Research Units & Community Engagement:

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Launch and lead deployment of Equity Medical's three mobile research units across New York, Tennessee, and Kentucky. Build a sustained presence in the communities our sites serve, with outreach that reflects our commitment to diverse and underrepresented populations, and measure cost per randomized patient for every channel.

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Study Enrollment Planning:

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Build a recruitment plan for every new study before site activation, track enrollment against sponsor targets, and intervene early when a study falls behind. Support sponsor and CRO conversations on recruitment strategy and performance.

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Recruitment Analytics & Playbook:

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Partner with the Director of Operational Analytics to own funnel reporting from lead to randomization. Write the network recruitment playbook and develop a lead recruiter at each site, so the function scales with our growth.

Qualifications \n
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  • Demonstrated success building referral partnerships with health systems, urgent care, emergency departments, or large physician groups from a cold start, with enrollment results to show for it.
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  • 7+ years in clinical research patient recruitment, with meaningful time leading recruitment across a multi-site network.
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  • Direct experience inside clinical trial sites. Candidates who have moved from site-level recruitment or operations into network leadership are strongly encouraged to apply.
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  • Hands-on experience coaching recruiters and call center teams to measurable improvements in contact, screening, and randomization rates.
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  • Working knowledge of GCP, IRB requirements for recruitment materials and pre-screening, HIPAA, and anti-kickback limits on referral arrangements.
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  • Experience with mobile research units, community-based enrollment, and recruiting diverse and underrepresented populations is highly valued.
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Compensation & Benefits \n

Highly competitive with benefits package

How to Apply \n

If you are a builder who thrives in a high-velocity, rapid growth environment, please apply via LinkedIn or send your resume directly to our Chief People Officer (Grace Ulerio; gulerio@equity-med.com).

Equal Employment Opportunity \n

EM is committed to excellence in diversity and the creation of an inclusive learning and working environment. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, familial status, sexual orientation, gender identity or expression, age, disability, genetic information, veteran status and all other protected classes under federal or state laws.

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